FREQUENTLY ASKED QUESTIONS

General

The product I would like to buy is out of stock

Due to the nature of Slow Fashion our styles can sometimes take up to a year to restock. You can sign up to be notified once a product is back in stock by naviating to the product you are wishing to purchase, selecting a size and following the prompts on the pop up.

Which styles are breastfeeding friendly?

The Kyra dress is nursing friendly, this will however depend on your bust size. We recommend checking the measurements on the product page to ensure you will have enough room. We also recommend our Jasmine, Binita, Prairie, Nora, Zuri Wrap and Poet styles as nursing friendly.

Which styles are maternity friendly?

All of our styles are maternity friendly, including our tops.

Do any of your dresses have pockets?

We love bringing you styles that are both beautiful and functional. The following garments have pockets;

Which dresses are lined?

We leave some of our dresses unlined to give you the f exibility of adding a slip if you desire. Our lined styles are;

How sheer is the fabric?

Depending on each individual, some find the material sheer. A slip may be worn underneath if desired. This was to leave the flexibility of the garment up to our customers so they can choose to wear something under them or not. We recommend using a nude underwear set, or a little slip if that would suit you better, it is a personal preference.

Which size should I order and how are your garments measured?

All of our garments have a detailed size chart available for you on the product display page, this is an amazing way to determine which dress will be perfect for you before purchasing.

Please go off the measurements around your bust for the best determination for your size.

All styles are measured flat-laid of the garment itself. The main measurements of the garment is the bust, measured underarm to underarm.

Do you offer plus sizes?

We are a small growing company, constantly learning and improving our processes and cannot wait to release these in further sizes and colours in the near future. Due to the handmade nature of our garments this is a process we will slowly implement with our Indian Artisans with respects to their current production flow.

We have extended our size range for the following dresses from XS-3XL;

 

Where are your boutiques located?

You can find DOI in-store at the following locations;

Byron Bay Boutique:
3B 11 Banksia Drive,
Byron Bay NSW 2481
Australia

Tweed Heads Boutique:
11 12-18 Greenway Drive,
Tweed Heads South NSW 2486
Australia

Shipping, Returns & Orders

Returns Policy

Our slow fashion garments are hand-crafted and serve to support Indian women in the workplace as well as the preservation of ancient methods of textile production. We follow a zero-waste design and production process and produce minimal quantities to eliminate any possibility of excess waste. Every purchase contributes to women empowerment projects in India through our charity partners and supports local Indian communities to continue their sustainable hand-craftsmanship for future generations.

Due to their limited and unique nature, all returned items are eligible for an exchange of size or store credit in the form of a Daughters of India Gift Card. Returns are accepted within 30 days of purchase. If 30 days have passed since your purchase, unfortunately we are unable to honour your return.

To lodge a return please visit our Returns Portal.

You can read our full returns policy here.

Taxes & Duties

Any taxes and duties payable in countries outside of Australia will be added to your order total and paid at checkout. Each country has their own tax and custom fees.

When will my order be shipped?

We endeavour to process orders within 1-3 business days. Please note during sale periods and other promotions there may be a slight delay with processing your order.

What are your payment options?

Amex, Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay, Visa & AfterPay available in Australia, NZ & US.

Do you hold garments?

We unfortunately do not hold garments.

Where do you deliver?

We deliver worldwide from Australia. You can read our shipping policy here.

Where do you ship from?

All orders are dispatched from our warehouse located in Northern NSW, Australia. For all shipping enquiries, please feel free to email hello@daughtersofindia.net.

Our Ethics & Charity Partners

What are daughters of India's ethics?

We are so very passionate about looking after our artisans and all of our staff that is why we are SEDEX certified (a certification that is consistently monitoring our company for ethical trading). You can read more about our ethics here.

Which charities do you work with?

At the heart of Daughters of India, we believe supporting women to feel empowered is a key component of a positive future. This is why our goal has been supporting Indian women in the workplace and giving as much as possible to their local communities. With the help of your contributions, every Daughters of India purchase is not only preserving traditional craftsmanship, they are also donating directly to women empowerment initiatives in India through our charity partnerships. We have pledged an ongoing monthly donation of $10,000 to support Sewing the Seeds & Barakat Bundle reach their goals. You can read more about our Charity Partnerships here.

Do you use organic cotton?

Our cotton is produced conventionally in India. At this stage we do not use organic cotton for our garments. We use dyes which are low tox, AZO free so they do not contain any harmful, toxic or carcinogenic compounds. At present our manufactures use the highest grade cotton attainable, however we are aiming to produce all of our garments with certified organic cotton in the future.

Do you produce ranges?

Being a slow fashion label means we do not produce collections or ranges and our batches are made one at a time. This ensures our artisans can work comfortably at their leisure without pressure, as well as ensuring more care is put into crafting each garment individually.

Do you wholesale?

We are so thrilled that you are considering us for your beautiful business, however, we do not wholesale and sell exclusively online via our online boutique and in store at our DOI boutiques based in Northern NSW, Australia. This means less waste and more control over our eco-footprint. By not wholesaling it also creates a lot less pressure and intensity of workload on our making facility and the team.  

Do you have stockists?

We sell our garments exclusively from our Boutiques in Northern NSW Australia, otherwise from our website.

Garment Care

HOW DO I CARE FOR MY DAUGHTERS OF INDIA GARMENT?

The cotton fabric is very delicate and requires extra love and care. We recommend gentle hand washing, only when needed and line drying. Please avoid machine washing & drying to protect the delicate fabric of your pieces. You can read more about how to care for your DOI pieces in our Garment Care Guide.

HOW DO I SOFTEN THE FABRIC?

Each of our garments slightly vary in softness, due to the individual dye colour. We recommend gentle cold hand washing with a small amount of organic fabric softener while hand washing and then line drying, once completed your garments should soften. Please avoid machine washing & drying to protect the delicate fabric of your pieces.